eReader Interruption

Incident Report for RedShelf

Resolved

This incident has been resolved.

Posted Dec 05, 2022 - 16:16 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 05, 2022 - 15:18 CST

Update

At approximately 5:00 pm CT on Sunday, December 4, the RedShelf eReader experienced a disruption that has persisted into the morning of Monday, December 5. Our teams are using all available resources to restore access to the eReader. We realize this is a critical time for students, and we are doing everything in our power to restore service as quickly as possible.

Posted Dec 05, 2022 - 10:09 CST

Investigating

We are currently investigating this issue.

Posted Dec 04, 2022 - 17:12 CST

This incident affected: eReader.