AWS Outage

Incident Report for RedShelf

Resolved

We've confirmed our upstream AWS issues have been resolved. Our services are recovering and should be fully operational. We're continuing to monitor.
Posted Oct 20, 2025 - 14:49 CDT

Monitoring

AWS services are beginning to recover. We apologize for any inconvenience and will continue to monitoring update this hourly until the problem is solved.
Posted Oct 20, 2025 - 14:30 CDT

Update

Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.
Posted Oct 20, 2025 - 12:17 CDT

Update

Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.
Posted Oct 20, 2025 - 11:34 CDT

Update

Amazon Web Services (AWS) is experiencing an outage that is affecting all internet services. This will cause problems with the RedShelf eReader that cannot be fixed until the AWS problems have been solved. We apologize for any inconvenience and will update this hourly until the problem is solved.
Posted Oct 20, 2025 - 09:33 CDT

Investigating

We are currently investigating this issue.
Posted Oct 20, 2025 - 08:40 CDT
This incident affected: Website, eReader, and Management Tools.